Service Hours:   7:00am – 9:00pm, 7 days a week

 Office Hours:   9:00am – 5:00pm, Monday – Friday  

Scheduling:  Please make your reservations at least 48 hours prior to your desired service date.  If it is less than 48 hours, we will do our very best to accommodate your needs. A $5 fee will be added for any same day visits.  

Holiday Services:  There will be an additional charge of $5 per visit on the following holidays: Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day.  

Payment:  Payment is required at start of service. If you think of something else you need us to do while you are away, don’t hesitate to call us. We can bill you later for any additional services.  

Refunds/Rescheduling/Cancellations:  If your travel plans change or you need to reschedule or cancel a service/visit, please let us know as soon as possible so that we can best schedule our team’s time. Cancellations that occur after a reservation has begun will result in a credit for future service/visit. No credit will be issued if we are given less than 24hr notice.  

Outside Temperature Policy:  For the safety of your pets, when the outside temperature is over 100 degrees or under 32 degrees, we will need to make sure your pets are safely indoors during your reservation. In the case of over 100 degrees, pets cannot be left in hot garages.

***We will never display pictures of a pet online via social media or any website without authorization from our clients. If you do not want your pet's image online, we will respect your privacy. Photos displayed on this website were used after being granted written permission from our clients to use an image of their pet.